Ask first. Send bills later.

Nothing, at any stage. There is no consultation fee, no report fee and no success fee. Like every broker in this market we are paid by a supplier if you choose to move to them, which is what keeps the audit free — and if you stay where you are, you keep the report anyway.

A written report, usually within 7 working days of us having your bills. It sets out what each service costs you today, what the same service costs across our panel, the annual difference in pounds, and the end date and notice period on every contract we find. The report is yours to keep and to take to anyone else.

No. A good proportion of the lines we audit come back as 'you are already on a competitive rate, do nothing'. Those lines earn us nothing and we still write them.

A recent bill for each service you want reviewed — typically a merchant statement, a gas and electricity bill and a telecoms bill. Three months of bank statements if you want banking included. That is the whole ask.

Uploads go to private, encrypted storage. Only the consultant working on your audit can open them. We do not sell or share your data, and we delete documents on request. Full detail is in our privacy notice.

Yes. ABCA Solutions Ltd is registered with the Information Commissioner's Office as a data controller, which is a requirement for holding your business's billing data.

A comparison site returns a list of quotes based on what you type into a form. We read your actual bills, work out your real effective cost, and hand you a document. The difference is that we do the work before you commit to anything.

Yes, and they are among the most worthwhile audits we do. Half-hourly electricity, KVA capacity charges set for a previous occupier and service-charge overlap on multi-let estates are all common and all expensive.

Nothing you have not asked for. If you want to move on a recommendation we handle the paperwork and the switch. If you do not, we diarise every contract end date we found and come back to you 90 days before each one.